Legal
Privacy Policy
Your privacy is important to us. This policy explains how Alphagent collects, uses, and protects your personal information.
Last updated: January 2025
Alphagent Inc. ("Alphagent," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our AI agent platform and related services. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
- Account information (email address, name) when you register
- Usage data including interactions with our AI agents and API
- Technical data such as IP address, browser type, and device information
- We do not store payment information — all payments are processed securely by Stripe
- Communication data when you contact our support team
How We Use Your Information
- Provide, maintain, and improve our AI agent services
- Process transactions and send related information
- Send technical notices, updates, and security alerts
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
Information Sharing
- We do not sell your personal information to third parties
- Payment processing is handled by Stripe — see Stripe's privacy policy for details
- We may share data with service providers who assist our operations
- We may disclose information when required by law or to protect rights
- In the event of a merger or acquisition, your data may be transferred
Data Security
- We implement industry-standard encryption for data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Secure API key management and rotation policies
- Incident response procedures for potential security breaches
Your Rights & Choices
- Access and receive a copy of your personal data
- Request correction of inaccurate personal information
- Opt out of marketing communications at any time
- Request deletion of your account and associated data
- Object to processing of your personal information
- Data portability where technically feasible
Data Retention
- We retain your data for as long as your account is active
- Upon account deletion, data is removed within 30 days
- Some data may be retained for legal or compliance purposes
- Aggregated analytics data may be retained indefinitely
- Backup data is purged according to our retention schedule
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at eishan@alphagent.co